Current Job Openings

Lead Operations Analyst: Rensselaer, NY

Due Date:
Friday, October 19, 2018 12:00 PM

Job Title:
Lead Operations Analyst

Location:
Rensselaer, NY

Service Scope:
You’ll join our talented Operations Team. Our project is built on a multi-tier architecture including Service Oriented architecture, multi-tier web applications using Java and various other COTS products.
We are looking for people who want to make a positive impact on the project.

Here’s what You’ll Do:
Administer – Support a variety of operational functions in a 24/7/365 high availability client environment including scheduling, monitoring, troubleshooting, and triage.
Analyze – Review Production log files, validate batch processes, and triage operational incidents
Collaborate – Work closely with other talented teams for task definition, clear delivery deadlines, and problem resolution
Develop – Automate operational, monitoring & alerting functions. Create & maintain system documentation. Monitor team members.
Generate – Validate and analyze report data. Execute SQL queries.
Improve – Support continuous improvement. Develop and suggest alternative approaches to problem resolution. Assist in resolving production support issues

Mandatory Skills:
Education

• Bachelor’s degree in Computer Science, Management Information Systems, or related technical field. Equivalent technical experience may be substituted for the degree.

Technology

• Five (5) year of Java programming experience
• Two (2) years of Relational Database experience
• One (1) year of SQL scripting experience
• Familiarity with Middleware Infrastructure including the following server types: WebSphere Application, Portal & Process; MQ Products, and other related technologies; Service Oriented Architecture (SOA)
• Commitment to providing off-hours support when needed

Desired Skills:
• Two (2) years of hands-on technical operations experience in a high volume, mission critical, 24/7 client-server environment preferred
• Technical Lead experience
• Excellent Problem Resolution skills
• Great team and client interaction skills
Strong written and verbal communication skills

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