Current Job Openings

Lead Operations Analyst: Rensselaer, NY

Due Date:
Friday, August 17, 2018 8:00 PM

Job Title:
Lead Operations Analyst

Rensselaer, NY

Service Scope:
The project is built on a multi-tier architecture including Service Oriented architecture, multi-tier web applications using Java and various other COTS products.
We are looking for people who want to make a positive impact to the project.
Here’s what You’ll Do:
Administer – Support a variety of operational functions in a 24/7/365 high availability client environment including scheduling, monitoring, troubleshooting and triage.
Analyze – Review Production log files, validate batch processes, and triage operational incidents
Collaborate – Work closely with other talented teams for task definition, clear delivery deadlines, and problem resolution
Develop – Automate operational, monitoring & alerting functions. Create & maintain system documentation. Monitor team members
Generate –.Validate and analyze report data. Execute SQL queries
Improve –.Support continuous improvement. Develop and suggest alternative approaches to problem resolution. Assist in resolving production support issues.

Mandatory Skills:
• Bachelor’s degree in Computer Science, Management Information Systems, or related technical field.
• Five (5) years of hands on technical operations experience in a high volume, mission critical, 24/7 client-server environment, leading a team of five or more resources.
• Commitment to provide off hours support when needed
• Track record of client-server production operations support in a high availability, 24/7 environment
• Hands on. Passionate. Persistent. Creative. A Doer. A Team Player.
• Excellent Problem Resolution skills
• Great team and client interaction skills
• Strong written and verbal communication skills
• Five (5) years of Relational Database experience
• Five (5) year of Java programming experience
• Five (5) year of SQL scripting experience
• Familiarity with Middleware Infrastructure including the following server types: WebSphere Application, Portal & Process; MQ Products, and other related technologies; Service Oriented Architecture (SOA)

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