Current Job Openings

NG911 Telephony SME: 2 Metrotech Center, 4th Floor, Brooklyn, NY

Due Date:
Monday, June 1, 2020 4:00 AM

Job Title:
NG911 Telephony SME

2 Metrotech Center, 4th Floor, Brooklyn, NY

Scheduled Work Hours:
Full Time - 9 to 5 - 35hrs/wk

Service Scope:
Review and assess the adequacy of Call Handling requirements used by NYC;
• Independently review the current NYC E9-1-1 infrastructure;
• Engage with public safety and stakeholder agencies to understand their needs, issues, concerns and potential barriers to migration;
• Provide solution for how NYC can transition to a NG9-1-1/ESInet environment;
• Determine the level of effort to procure, design, and implement a NG9-1-1 system;
• Incorporate applicable federal, state and professional organizations’ standards and guidelines for a NG9-1-1 system;
• Identify potential impacts to the current E9-1-1/PSAC operations, and any associated Police, Fire, Emergency Medical or other NYC operations;

Mandatory Skills:
Minimum 12 years experience in a similar role

Desired Skills:
Background in Public Safety communications technologies. Highly desired
Extensive experience in the following technology areas: Public Safety systems, Quality Assurance, Systems Design, Development, Integration and Testing. Highly desired
Experience and knowledge in Legacy Centrex (DMS100) Call Platform, Centrex Trunk Infrastructure to PSAP premises. Highly desired- 12 Years
Experience in DMS 100 CO to CO Internetworking, SS7 translation, 10 digit-dialing, and SIP trunking. Highly desired -12 Years
Experience in DMS 100 ACD configuration and structure, and Vesta DMS 3.0 SP4 E911 contact center platform. Highly desired- 12 Years
Experience in Digital PBX backup systems, selective router design, and Meta switch design. Highly desired -12 Years
Demonstrated knowledge in GIS systems, dependencies, and influence on call routing. Highly desired
Demonstrated knowledge in 911 Logging and Recording models and profiles. Highly desired
Knowledge of NENA standards and compliance. Highly desired

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