Current Job Openings

Business Analyst Consultant: 335 Adams St Brooklyn, NY 11201

Due Date:
Saturday, December 31, 2022 12:00 PM

Job Title:
Business Analyst Consultant

Location:
335 Adams St Brooklyn, NY 11201

Scheduled Work Hours:
Full Time - 9 to 5 - 40hrs/wk

Service Scope:
NYCERS is seeking an experienced Business Analyst to join our team as we undertake major changes in the software we use. The Business Analysts will be a liaison between the Business Units and IT with the primary responsibility of understanding business processes and needs, gathering requirements, creating Business Requirements Documents, developing “To-Be” and/or “As-Is” Process Diagrams.

This position straddles both the business and technical realms.

The selected candidate will:
The Business Analysts will be a liaison between the Business Units and IT with the primary responsibility of understanding business processes and needs, gathering requirements, creating Business Requirements Documents, developing “To-Be” and/or “As-Is” Process Diagrams.
 Work with Operations on complex business change initiatives and help IT management in estimating the efforts, scope, and dependencies.
 Lead the business solution design sessions
 Become a subject matter expert in the business process(es) that they support
 Perform GAP analysis to determine if business requirements are being met
 Actively try to identify areas of improvement and conceptualize methods on how to be more efficient
 Identify, parse and analyze transactional data
 Identify, plan, configure features and functions in Salesforce.com that are based on business user requirements
 Provide guidance and support in identify, assessing, and recommending process improvement opportunities through standardization, automation, and business
process reengineering (BPR) efforts
 Support testing cycles (UAT, regression, system) and/or Training/Training Materials.

Mandatory Skills:
 5+ years’ experience as a Business Analyst
 Experience in complex workflow development projects with expertise in Software Development Life Cycle (SDLC) using the Waterfall and/or Agile methodology
 Outstanding written and verbal communication skills
 Proven experience in facilitating business process and Joint Application Development (JAD) sessions.
 Proficient in requirements gathering (elicitation, documentation, and management)
 Must be able to create clear and concise Business Requirements Documents (BRD), Functional Requirements Documents, Use Cases, and User Stories.
 Must have be able to create detailed data models and process flow diagrams
 Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN)
 Must be able to translate business needs into functional requirements.
 Must be able to define test scenarios and conditions, develop complete test plans and facilitate testing according to plan in support of Quality Assurance (QA) testing and User
Acceptance Testing (UAT).
 Experience writing general and complex SQL queries
 Manage multiple competing priorities of varying complexities through effective organization and communication while meeting deadlines, and working well under
pressure.
 Passionate about work, self-motivated, high-energy, detail oriented, results-driven performer with excellent problem solving abilities.
 Must have superb communication skills and be able to effectively communicate complex analytical results, both written and verbally, in a clear and easy-to-understand manner
with people regardless of their technical skill set.
 Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering, and customer service skills.
 Ability to work independently on strategic issues with users.
 Good understanding in Human Factor as it relates to user friendly design of interfaces, maximize usability, and improvement of worker efficiency.
 Demonstrated “agile-development” mindset with strong customer-focus & results orientation
 Ability to excel in a fast paced environment and adapt quickly to shifting priorities
 Highly analytical, able to break down complex business problems to technical requirements
 Expertise with Microsoft Word, Project, Excel, Visio & PowerPoint.
 Configure out of the box SalesForce reports and dashboards as well as custom reports

Desired Skills:
 Experience working with implementing enterprise systems and/or replacement of legacy systems
 Experience with SalesForce analysis
 Experience with SalesForce configuration

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