Blogs
How the Right CCH Solution Can Power Your State's Clean Slate Initiative
One in three Americans has a criminal record. Since 90% of employers use background checks when vetting job applications, any criminal record, even in the absence of a conviction, reduces individuals…
How State and Local Governments Can Benefit from Robotic Process Automation
Innovative state, city and local governments are using robots to improve enterprise processes and enhance interactions with residents. But these aren’t the humanoid machines or modern manufacturing…
Key Takeaways from MACo Winter Conference’s Discussion on Facilitating States’ Data-Driven Outcomes
GCOM recently attended the Maryland Association of Counties (MACo) Winter Conference, where state and local officials had the opportunity to gather to discuss technology’s impact on government…
Five Ways Health and Human Services Agencies Can Ace IT Modernization
“Modernization” is on the minds of every state HHS agency across the country. Even in the early days of the pandemic, COVID-19 revealed critical shortcomings in delivering vital benefits and services…
How to Leverage Low-Code Tools to Modernize Services to State and Local Residents
When Maryland State Library (MSL) needs to fine-tune its grant-management system to meet changing needs, it doesn’t turn to highly trained application developers or follow a time-consuming, costly…
Moving Beyond Digitized Agency Services to Deliver Truly Frictionless Government Experiences
Government agencies have long sought to use digital channels to deliver more efficient and effective services, but these efforts have achieved mixed results. In some cases, even small, local agencies…
Key Takeaways from the New York Digital Government Summit
This fall, GCOM attended the New York Digital Government Summit, where government and industry leaders came together to discuss how state agencies leveraged data and technology to address challenges…
Making a Business Case for Substance Use Disorder Analytics
A landmark settlement between state governments and several large pharmaceutical companies could help states exponentially expand their response to the opioid epidemic. The settlement alone would…
The Role of Vital Records Management During COVID-19
Vital Statistic Data and the Government Vital statistic data has always played an important role in government. It aids in “monitoring developing health threats- from preterm births to deaths from…
Fighting Human Trafficking Through Data Sharing and Analytics
Government agencies that deliver social services often encounter troubling situations among the communities they serve. One of the most devastating is human trafficking -- the recruitment, transport…