Business Intelligence & Analytics Services
Thousands of mission-critical business questions go unanswered every day—not because they can’t be answered, but because it would take too long to do so. What could your organization accomplish if you could ask the right questions and get the answers you need—any time and every time?
GCOM offers business intelligence solutions for federal, state and local officials—both traditional and cloud-based—that let our customers ask big questions and think creatively—with limited risk. By using our proven approach to business intelligence and analytics, we create BI initiatives that can be rapidly built, tested, and scaled.
Outcomes through Analytics
GCOM leverages our proprietary Outcomes Through Analytics methodology to help government agencies simplify the process of developing and distributing business intelligence throughout the organization. As a result, business leaders can maximize its full value across a broad spectrum of data-driven decision-making and forecasting-related needs.
Data visualization transforms data into usable insights. Through drag-and-drop dashboards and easy-to-use web apps, GCOM allows our customers to manipulate and explore their data, discover patterns and connections, and uncover answers to questions they didn’t even know they had.
In addition to internal tools, GCOM creates public-facing constituent engagement apps that streamline communication with constituents and strengthen community engagement.
Business Intelligence is a living process—one that needs to be maintained, nurtured, and protected to be efficient. An organization’s internal staff can often address basic change requests and software updates, but expert guidance from qualified analytics professionals is required to maximize business outcomes.
GCOM’s Managed Analytics solution is a managed services package for clients who need ongoing support from experts who are familiar with their deployed BI systems. Just like an auto insurance plan, this package is a low-cost program that protects your BI investment and reduces risk. By relying on qualified experts for maintenance, advanced enhancements, and upgrades, our customers avoid costly repairs and can save upwards of 50% in support costs.
GCOM’s Managed Analytics services include:
- Daily Operations
- Strategy and Planning Support
- ETL Operations
- Analytics and Report Development
- Platform Administration
- User Onboarding and Training