New York State Division of Criminal Justice Services System Modernization 


Outcomes Delivered


GCOM partnered with the New York State (NYS) Integrate Justice Architecture Board (IJAB) to implement a modernized system architecture, framework and software development life cycle (SDLC) methodology. As a result, IJAB has successfully modernized several legacy systems to provide uninterrupted operations and streamlined communications for all law enforcement agencies within New York State – a mission-critical task for ensuring the safety of their residents.




IJAB consists of the Division of Criminal Justice Agency, New York State Police, Dept. of Corrections, Department of Parole and Homeland Security. These law enforcement agencies rely on their IT systems and applications for the reliable, instantaneous data they need to make the right decisions at the right time. IJAB sought to develop a roadmap to guide the modernization of its outdated legacy systems and business processes. To do so, it needed to overcome several challenges. Namely, IJAB supports several NYS law enforcement agencies, and each often have competing modernization priorities. Additionally, the legacy systems are mission critical, complex, highly visible, and often interface with numerous, internal, inter-agency, federal and other third-party systems. IJAB needed an enterprise and application development framework that would allow IJAB to take a strategic, incremental approach to system modernization.




GCOM partnered with IJAB to develop and implement a modernized system architecture, framework and SDLC methodology. With this modernization roadmap in place, IJAB has successfully migrated from legacy systems to modern Service Oriented Architecture (SOA) enabled Java/JEE applications.


Furthermore, this roadmap has become the gold standard for how other NYS agencies modernize their applications and provides a consistent approach to sharing data across jurisdictions – breaking down previous communication silos between agencies.


GCOM also supported IJAB in the design and development of a common auditing platform for all enterprise applications in the public safety cluster (criminal justice, state police, local PD’s, corrections, parole, etc.). This application supports structured and unstructured search and enables investigators to see all changes for a specific person’s records (or all actions performed by a user) using a common interface across all applications.


Scope of Work


  • Establish Governance Model for enterprise applications
  • Conduct an analysis of system architecture, interfacing planning, and data center capacity planning
  • Define different technology templates for capturing various aspects (requirements, performance tests, test plans, knowledge transfer plan, etc.) of the system
  • Develop conceptual & physical model for SOA-enabled applications
  • Develop a framework for Common Services (technical & business), UI (user interface) standards
  • Provide application/data messaging architecture and messaging services
  • Create a reference application as a proof-of-concept
  • Implement a single sign-on point of entry in the application
  • Conduct interviews and system studies to inform the creation of a secure, reliable, and maintainable architecture
  • Implement Enterprise Architecture



GCOM isn't your typical government solutions provider. GCOM combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider giving state and local government leaders a third option when looking for a partner to help modernize operations and optimize digital engagement. And we've earned a reputation for innovation and reliability by helping clients leverage cutting-edge technology while mitigating risk. Whether it's helping governments transition to virtual working, incorporating biometric ID to give physicians anywhere anytime access to vital records, providing local law enforcement with complete criminal histories on-demand, or data integration platforms that monitor community health, GCOM's innovative, next- generation government solutions improve operations and deliver more value to the communities they serve.

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