Digital Experiences

We help state and local governments deliver the digital solutions their constituents are looking for.

Today constituents expect more from their government – they want the same convenient, personalized experience they’re used to when planning a trip or shopping online. It’s no longer sufficient to bridge existing processes to make services accessible online. Operational demands require leaders to produce more constituent value within tight budgets and protect against a growing spectrum of cyber threats. GCOM helps our customers meet the expectations of today’s tech-savvy residents, business owners, and employees.

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Multi-Channel Solutions

Integrated, multi-channel solutions allow government employees to work smarter and avoid burnout — improving service delivery and employee retention.

Mobile

Mobile Apps

Offer mobile access to government services for the 49 million Americans who only have access to the internet via their smartphone.

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One Stop Portals

Self-service portals and contactless customer support reduce wait times and improve constituent satisfaction.

GCOM Digital Payment Solutions

GCOM’s payment solutions allow government agencies to provide residents with a modern, edgeless option to make payments or register an appeal directly from their mobile device.  This innovative solution provides intuitive, frictionless payment processing, accelerating government revenue receipts, reducing defaults, and decreasing overall cost to the collecting agencies.

LEARN MORE ABOUT OUR DIGITAL PAYMENT SOLUTIONS →

GCOM Pay or Dispute App

GCOM Licensing and Permitting Solutions

Permit and licensing operations are often slow and inefficient– handled by disconnected departments with no performance targets (or enforcement thereof), resulting in sub-par performance and lengthy back logs. GCOM’s permit and licensing solutions track the process of issuing permits and licenses from application to review to distribution, enabling faster revenue collection, increased transparency and accountability, and better customer support for residents and business owners.

LEARN MORE ABOUT OUR LICENSING AND PERMITTING SOLUTIONS →