Licensing and Regulatory
Inspection and Enforcement Management
GCOM has delivered comprehensive inspection and enforcement tracking systems, including purpose-built, GIS-enabled mobile apps for Field Inspectors, providing them the flexibility they need to be more responsive and productive. These solutions are highly configurable with rich feature-sets that delight agencies while giving them peace of mind by capturing an audit trail of inspection results and tracking updates automatically.
Veterinary Rodent Vector Surveillance System (VRVSS)
NYC Department of Health & Mental Hygiene
The scope of this project is a rewrite of the existing VRVSS (Veterinary Rodent Vector Surveillance System) with the inclusion of new functions or programs in addition to current processes. The aim was to achieve an improved look and feel, stability, accessibility, and performance, while incorporating and building over new advanced technology stack. The new VRVSS would leverage state-of-the-art technology. The system would be designed with end-users in mind. It would be self-explanatory with simple and smooth navigation. It would fulfill major business functions of the Bureau of Veterinary and Pest Control Services in a highly efficient manner.
How GCOM Assisted
GCOM redesigned the entire system using state-of-art Microsoft technology. The new system Improved Data Management and Interoperability between systems. Visual Dashboards helped the senior management efficiently monitor overall agency progress and scale by incorporating new or changed laws and any new mayoral initiatives. Rewrote older hand-held software with a brand new platform (Windows Presentation Framework WPF) Web and Intuitive Hand Held Application that - Improved flexibility, scalability, and billing processes. - Increased staff/user productivity through improved UI experience. - Simplified the workflow of the business process - Process automation and improved integrations with other city agencies (311, OATH, HPD, DSNY, DOF) - Developed field inspection mobile application for field staff with optimized route calculation and data sync.
Fire Inspection Revenue & Enforcement System (FIRES)
New York City Fire Department
FDNY provides mission-critical building inspections and fire prevention inspection services to prevent and mitigate potential fires and other hazardous conditions throughout the five (5) boroughs of the City of New York. CBIDAS will support inspection scheduling, tracking, issuance and resolution of enforcement actions, and accounts receivable (related to inspection violation fees).
How GCOM Assisted
GCOM is working with the FDNY team to design, configure, customize, and implement a new application, the Fire Inspection Revenue and Enforcement System (FIRES), using Accela (Accela.com) Civic Platform and integrate FIRES within the CBIDAS enterprise solution. The completed system will provide FDNY with a comprehensive inspection and enforcement tracking system and achieve FDNY goals and objectives to improve Public & Fire Fighter Safety. It will enable more efficient use of Fire Fighter and Inspector resources and enhance data collection & analysis.
Restaurant Inspection and Grading System
Restaurant Inspection and Grading System was a mayor initiated project to grade New York City restaurants based on the sanitary conditions to help the common public choose better (Grade A) restaurants and thus reduce foodborne illness. A robust application helps agency staff streamline the inspection process and increase their efficiency by creating work assignments for 250 inspectors through a button click (autoroute) and transfer the inspection results to a public-facing website.