Licensing and Regulatory

Licensing, Certification & Permitting

GCOM configures required licenses, permits, certificate management processes using best practices and proven, purpose-built COTS platform as needed to meet customer objectives. Solutions provide high value to customers with features like easily configurable license types and workflows, role-based access, automated business processes, GIS integration, robust notification, correspondence management, and reporting. Customers can access pre-defined workflows, including business logic and rules, to handle processes like renewal, amendment, case management, cancellation, and verification requests enabling them to meet their business objective of improved efficiency and service delivery.​


Mass Gov

Enterprise Licensing & Permitting​ (ELP)

NYC Department of Health & Mental Hygiene



The ELP Project's objective was to improve DOHMH's multi-agency license processing and make opening and operating businesses in NYC simpler, faster, and accessible online by enabling online application of licenses, permits, etc. The additional benefit was transparency for business customers regarding the application status.

How GCOM Assisted

GCOM team implemented ELP using Accela, an industry-leading Licensing and Permitting solution. A seven-person team from GCOM managed all aspects of the project from Requirements Analysis, Design, Configuration, Scripting, and Customization. GCOM was also responsible for data conversion, implementation plan, and post-go-live support.

Enterprise Licensing & Permitting​ - Customer Testimonial

Environment Information & Public Access System (EIPAS)​

MA Executive Office of Energy & Environmental Affairs



The MA Executive Office of Energy and Environmental Affairs (EEA) automates authorizations, permits, certifications, licenses, and approvals utilizing the COTS Licensing Product, Accela. EIPAS goals were to improve the Stewardship of the Commonwealth's Energy and Environmental Resources, facilitate agency staff doing more with less through enhanced technology investments, and increase transparency and civic engagement for regulated entities, interested stakeholders, and the public.​

How GCOM Assisted

GCOM was tasked with a fixed price contract for implementing and customizing the enterprise-wide implementation of Accela. GCOM upgraded the existing 7.2.3 environments to Accela 8.0 and implemented 30 Authorization, 30 Reports and 3 Interfaces, Data Conversion of legacy databases, and GIS. ​ ​ Recently, the EIPAS project was awarded the "2017 MA Excellence in Technology" award by the Center for Digital Government.​

Governor Charlie Baker Quote on EIPAS - An innovative System
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