Creating a thriving economy for all
GCOM helps state, local and federal agencies improve customer service, increase operational efficiency, maximize revenue collection and reduce costs.
Our Revenue & Economic Development Solutions
Revenue & Economic Development Insights & Case Studies
Optimize Financial Performance
Our solutions lead to more accurate forecasts and more informed decisions about staffing, budgeting, and resource management.
Our mobile solutions enhance self-service and information access for residents, increasing satisfaction and making resident-government transactions more efficient.
Improve Employee Performance
Our solutions increase employee retention and measure employee performance by analyzing skills assessments, identifying bottlenecks, and driving efficiencies with automation, artificial intelligence and machine learning.
Combat Fraud, Waste & Abuse
Use dashboards to identify improper payments and overspending or be on the lookout for fraudulent activity.
Enterprise Performance Management
We develop solutions that define, track and share organization-wide KPIs that lead to transformative improvements.
Improve Contact Center or 311 Operations
Resolve resident concerns through the web, mobile, or chat while measuring agent performance and improving operations.