Infrastructure Modernization

Managed Services

Network Operations Center (NOC)

GCOM's Network of Operations Center (NOC) is an event correlation and risk management tool set that uses modern methods of observation combined with automation, security, and scalability for a unique, customized customer solution. GCOM utilizes our expertise in unified and virtual communications, IT infrastructure, and managed services to provide a NOC that handles thousands of IT and Cyber Security processes out-of-the-box.

Our combination of managed Next-Gen Firewall, GPON, Wired, and Wireless Network environments works to improve support, increase availability, reduce costs, and track trends in performance so you can prepare for the future.

As an extension of your team, we monitor your private, public, and hybrid cloud hosting 24/7, allowing you to focus on your core business.

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    Uses modern methods of observation & data collection

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    Continuous workflow automation for faster response

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    Machine Learning to detect unusual user and entity behaviour (AI)

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    Customer service concepts with urgency built-in

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    Direct Integration with your ITSM Tools (i.e. ServiceNow)

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    Threat Intelligence Feeds

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    Real-Time Analytics at data ingest

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    Cross Correlation of SOC & NOC Analytics

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    Single IT Pane of Glass

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    Security and Compliance out-of-the-box

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    Multi-Tenant & Cloud Scale Architecture

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    Multi technology vendor support out-of-the-box

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    Device discovery and full CMDB

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    Performance, Availability and Change Monitoring

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    Priced by device not data consumption

Explore Other Services in Infrastructure Modernization

SmartNet Contracts

Your network is the foundation of your business and muse be up and running optimally at all times. As you know, a simple issue can have major effects on your staff, customers, and business. Service Contracts is your lifeline when network disruptions occur. It’s why GCOM's SMARTNet Contracts include advanced hardware replacement and 24/7 technical support.

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Digital Workspace

Consumerization of mobility and unexpected events are making it nearly impossible to continue "business as usual."

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Digital Systems of Engagement

Today constituents expect more from their government and want the same convenient, personalized experience from government services as they do when planning a trip or ordering supplies online

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Legacy Application Modernization

Many state organizations have an imminent need to modernize and re-platform a broad range of legacy state applications.

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Modern Data Center

As government operations are reimagined, the supporting IT architecture must adapt to an evolving set of requirements for services delivery, data management, digital technologies, and compute-intensive workloads.

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Unified Communications

At our annual Leadership Summit, which was attended by more than 30 enterprises, the No. 1 company initiative identified by 80% of the participants was to move away from their premises-based voice system and adopt a full-featured cloud solution or Unified Communication as a Service (UCaaS).

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IT Networks

The integration of SaaS and public cloud solutions into existing network environments can present difficult technical and security issues. We see the future as a hybrid world, where legacy networks and data centers evolve to include cloud and SaaS resources.

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